In 2024 our services close on 21st December for the Festive Season and open on January 2nd 2025.

Newcastle Community Transport

We provide a wheelchair-friendly, door-to-door transport service covering Newcastle-under-Lyme and the surrounding area.

Public buses and taxis often provide only a kerb to kerb service, and this can be a problem if you have mobility issues. Newcastle Community Transport (NCT) is different. Our friendly drivers can help you get to and from our minibuses. For the elderly and disabled, our door-to-door service can be a much-needed lifeline.

We are not a taxi service. We are a pre bookable community transport service that is dependent on volunteer drivers.
We have all wheelchair accessible vehicles.

About Us

Newcastle Community Transport is a well-known community charity. Founded in 1974, we have a long track record of helping local people with mobility issues. We rely on our brilliant volunteers to drive our minibuses and also look after the jobs that keep us on the road.

Why Choose Us

Door to Door

Newcastle Community Transport service will take you right to your door, help with your bags and belongings, and ensure you’re never left at the curb.

Affordable

Our service relies on the dedication and hard work of volunteers, which enables us to offer our services at prices that remain affordable for the community.

Reliable

From January to March of 2024 we supported local people with 1030 trips of which 252 needed our specially adapted vehicles to board the bus.

Friendly

Each of our volunteers is known for their caring and friendly nature, they are always ready and willing to assist you with any needs you may have.

We have been extremely happy with the services provided by NCT. The drivers have been extremely friendly and helpful on every occasion. We cannot stress how much of a positive impact it has had on our residents having access to affordable transport, enabling them to get out into the community more frequently."

Request a booking

Please get in touch at least 7 days before any planned trip. All our drivers are volunteers, so we try to give them advance warning of when we need their help. But if you have to make a last minute booking, call us on 01782  627770 or 07534 777697 and we will try to help if possible. If you have to cancel a trip, please let us know 24 hours’ beforehand, to avoid any inconvenience to our drivers and other customers.
 
Our phone lines are open weekday mornings between 9.00 am and 1.00 pm. If we can’t get to the phone when you call, please leave a message and we will get back to you.