Booking

To book your trip contact us on: 01782 627770. Our office is open weekday mornings between 9.00 am and 1.00 pm. If we can’t get to the phone when you call, please leave a message and we will get back to you.

Our service is avalible seven days a week throughout the year depending on the availability of volunteer drivers and minibuses.

Please get in touch at least 7 days before any planned trip. All our drivers are volunteers, so we try to give them advance warning of when we need their help. But if you have to make a last minute booking, call us on 01782 627770 and we will try to help if possible.

Cancelation

If you have to cancel a trip, please let us know at least 24 hours’ beforehand, to avoid any inconvenience to our drivers and other customers.

Payment

Our customer fees are designed to be affordable and easy to pay. If you use our friendly community transport service, we’ll send you a bill a few weeks into the following month after your trip. This can be paid by cheque or through your bank electronically. Or if neither of these options works for you, we can pop round at a later date to collect the payment.

Charges: For passengers travelling as a group, £1.53 per mile per bus based on the return journey to our depot, currently M Club Spa & Fitness Centre, Trent Vale. For someone travelling as a single independent passenger, £1.53 per mile based on the return journey to their home, with a minimum charge of £4.60.